Categories: Training

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New Onboarding Toolkits for ESG-Funded Program Staff

Emergency Solutions Grants (ESG) recipients and subrecipients have quickly scaled up rapid re-housing (RRH) and targeted prevention efforts, including repositioning existing staff, adding new staff, and/or rapidly refilling vacated positions due to COVID-19. New staff may not have received in-depth training on the best practices that promote successful outcomes for people experiencing homelessness.

Each of the new Onboarding Toolkits provides a series of informational training videos and resources to orient and train new or transitioning staff who serve as Grant Administrators, Program Directors, RRH Supervisors, and RRH Case Managers. Many videos have brief knowledge check questions at the end to reinforce learning.

Who should use the Onboarding Toolkits?

  • Staff Working Directly with Individuals Experiencing Homelessness: The Toolkits cover topics including strength-based strategies for client engagement, trauma-informed care, housing navigation, self-care, time management, and other important topics.

Individuals with Fiscal Responsibility: Grant Administrators, Program Directors, and RRH Case Managers all have roles in meeting the fiscal requirements. The Onboarding Toolkits provide information to help staff in each of these roles successfully steward public funds while meeting the needs of clients.